Refund Policy

 Our Refund Policy 

At Tech Endpoint, we offer a clear and straightforward refund policy to ensure customer satisfaction. To be eligible for a refund, items must be returned in their original condition, unused, and in the original packaging within 31 days of delivery. Certain products, such as custom-built computers, opened software, and digital products, are non-refundable. To request a refund, please contact our customer service team with your order details, and return instructions will be provided. Refunds will be processed once the returned items are inspected, typically within 14 business days, and issued to the original payment method. Shipping fees are non-refundable unless the return is due to an error on our part. Please review our policy for full details, and contact us if you have any questions.